Shipping policy
Shipping & Returns
Shipping
At Pit Shop Official Gear, we aim to process and ship your order as quickly as possible.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations
We ship orders worldwide, except for certain remote areas in Asia and other specially restricted regions where delivery services may not be available.
Shipping Methods & Delivery Times
Standard Shipping
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Carrier: DHL or FedEx
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Estimated delivery time: 10–15 business days
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Shipping fee: $12.95 USD
Free Shipping
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Available for orders over $50 USD
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Carrier: EMS
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Estimated delivery time: 15–25 business days
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Shipping fee: Free
Please note that delivery times are estimates and may vary depending on the destination, customs clearance, weather, carrier delays, or other circumstances beyond our control.
Returns
We accept returns within 15 days of the date you receive your product.
To be eligible for a return, please ensure that the product is returned in its original condition. We recommend contacting our support team before sending any item back so that we can provide the appropriate return instructions.
If you would like to request a return, please contact us at:
Email: support@pitshopgear.shop
Please include your order information and a brief description of the reason for your return. Our support team will review your request and provide further instructions.
Payment Methods
We currently accept the following payment methods:
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Visa
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MasterCard
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JCB
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PayPal
Contact Us
Pit Shop Official Gear
IL 62650, United States
Email: support@pitshopgear.shop
If you have any questions about shipping or returns, please contact our support team and we will be happy to assist you.